TENANT FAQ

To see the complete list of qualifications, please read the first page of the application. If you feel you are qualified, you are welcome to apply to any of our homes. 

• Any funds owed to previous landlords, or evictions in the last five years, are grounds for a rejection of the application. Rental history must reflect payments made in a timely manner, required notice to vacate provided, completion of lease terms, no complaints of any kind, no unpaid NSF checks, no reports of damage to the unit, and the unit left in good condition. Any negative rental history could be grounds for a rejection of the application. You must be in good standing with all previous landlords.
• Any false information provided will be grounds for rejection of the application.
• Income plus verified credit history will be entered into a credit scoring model to determine rental eligibility and security deposit levels. Your rental application may be declined due to the negative public record and/or multiple collections that have not been satisfied. 
• We require that the combined net income (after taxes) of the household be three times the market rent. A debt-to-income analysis is performed with the estimated debt amount determined by our credit report, taken into account to establish if you can afford the rent. We require documentation to verify your income. If you are transferring or moving from another area, you will need to acquire local or remote employment before submitting this application.
• Any criminal history found will require further investigation, which can cause a delay of the application process, and the applicant can be denied on this basis. Criminal records must contain no convictions for felonies within the past 7 years involving the illegal manufacture or distribution of controlled or illegal substances. For other felony convictions, we will conduct individualized assessments that take into account mitigating factors, such as facts & circumstances surrounding the criminal conduct, age at the time of conduct, evidence of good tenancy before and after the conduct, nature & severity of the conviction, and the amount of time that has passed since the conviction.
• If applying with a co-signer/guarantor, the co-signer/guarantor is at the discretion of the broker of CompassPMG and the owner of the property. Co-signers/guarantors must be local.

• Application Fee: $75.00 (Per Person over the age of 18 years old)
• Holding/forSecurity Deposit
• Administration Fee $175.00
• Any Pro-Rated Rents
• Non-Refundable Pet Fee(s). Please: $200.00 For 1 Pet; $100.00 for each additional pet (If applicable). Each property may have different Pet Fee requirements. Please see the property page for complete details.
• Pet Rent $20.00 for 1 Pet per month; $10.00 per month for each additional pet (If applicable). Each property may have different Pet Rent requirements. Please see the property page for complete details.

We do not accept deposits on homes that have not been viewed by the applicant(s).

We reserve the right to require an additional deposit and/or additional prepaid rent based on application factors. 

Any deposits and move-in funds must be paid with certified funds i.e. cashier’s check or money order. Personal checks are not accepted for move-in funds. We do have an online portal you can pay rent on once you have moved into the home.

Rent is due on the first of the month. We do allow a 5-day grace period, meaning you will not have late fees until the 6th of every month. On the 6th you are late, and there is a 50-dollar late fee. Every day after the 6th, there will be a 10-dollar fee tacked on top.

If you have a maintenance request during business hours, please call the office and request service, or submit a maintenance request through your online portal. We will, at that point, contact our maintenance professionals, and they will call you directly to schedule the repair. Many times, the repairs are routed in priority status, meaning if there is a flood or fire, your cabinet being broken would fall behind the pending emergencies.

Please call the appropriate law enforcement or fire department prior to calling our emergency line. Our answering service will call us immediately and let us know what is going on. Emergencies include fire, flood, trees falling on roofs, a break-in, and your AC/heat not working in harsh temperatures. Not every call will be considered an emergency.

We advise that you remove all personal belongings and clean the house thoroughly, including floors, walls, trim, windows, bathrooms, counters, cabinets, and appliances. All carpets should be professionally steam cleaned. If you are responsible for lawn maintenance, then the grass and hedges need to be trimmed to a reasonable height, and all planting beds should be free of weeds.

The state of Florida requires us to return your deposit within 30 days of a scheduled move out. You should provide us a forwarding address to receive your deposit back. You will receive a letter in the mail with all move out charges, this would include anything that you forgot to complete, like changing out light bulbs or stove pans.